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ALCHEMY WORX INSIGHTS

Screenshot of the Listrak Interview with Alchemy Worx CEO Allan Levy

Innovation Unleashed

In this edition of Innovation Unleashed, Listrak CEO Ross Kramer and Alchemy Worx CEO Allan Levy dive deep into the future of cross-channel digital marketing.

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New ways to look at email testing

In this Q&A, Dela Quist shows that the A/B Split email test is not the only way – or always the best way – to assess the effectiveness of your campaigns…

I need to do an email test – tell me a bit about A/B split testing.

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Naked Email: Why our results are average

Take Email-Worx as a case in point; 5 issues into the campaign, we can tell you that the average open rate is 56%. This has dropped from a high of 63% in issue 1 by an average of 2.2% an issue. The average unique click rate for the same period is 24% dropping from a high of 31% to 17% in the last issue.

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Legal Issues

When developing your subscription process, legal considerations are extremely important. Legislation (created with SPAM prevention in mind) will have a major impact on how or if consent is required; what information you collect; how you handle your data and even unsubscription.
In the UK, there are three pieces of legislation that you need to comply with – however, it is important to bear in mind that legal compliance is only the first step. Subscriber perceptions of your email marketing activity are just as important. The fact that your campaign is legal will not stop subscribers from hitting the spam button and damaging your reputation with an ISP.

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Making the most of triggered emails

Setting up triggered emails is an easy way to ensure your communications are relevant and timely as they’re based on your subscriber’s recent interactions with your brand, product or service. For instance, there may be simple actions or changes in customer behaviour that you can use as the basis for new triggered activity that complements your existing messaging.

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Subject Lines – Length does matter

An Alchemy Worx’s study of over 600 subject lines across 200 million messages showed an unexpected relationship between click-to-open rates and subject line length, suggesting very strongly that past subject line analysis may have led email marketers seriously astray.

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Are high open rates holding you back?

Our findings last month on the Obama campaign caused a lot of debate but the bare facts of our analysis still stand had Obama’€™s team optimized for improved open rates, their send volumes would have dropped and their all-important donations would have followed.

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Naked Email: July 2009

We doubled the frequency of Email-Worx in July, and as expected, open and click rates have fallen, however despite this, we’re still meeting our campaign’s objectives.

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The secret power of the unopened email

Popular opinion states that an unopened email means your subscriber is disengaged and uninterested in making a purchase – we disagree. Unopened email communications have a tangible impact on brand awareness and can lead to purchase activity across all channels.

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